Testimonials

Don't take our word for it. Check out what our satisfied customers have got to say.

"Dear all at Broadland Balloons,

I'm writing to thank you all for out fantastic balloon flight experience in the evening of last Thursday, 9 August.† My friend Janet Henry and I had our flight cancelled 8 times before that evening†and it was through checking on your Late Availability page that I found out†there were available seats†for that evening!!† (We were meant to go tonight, 13 August, but I understand that flight has now been cancelled,†due to the change in the weather,†so we were very lucky†we could move the flight forward!)†

We had a wonderful time: everything we expected and more.† We'd never been on a balloon ride before and it was a sheer delight.† Our pilot Richard organized us into an obedient group with a great sense of humour, but at the same time firmly and making it very clear to us that there were strict rules to follow.† We took off imperceptibly and also almost imperceptibly landed in a fallow field 65 minutes later.† What a skill!† My unforgettable memory is one of profound peace and silence high up in the air with a wonderful sunset and sky-scapes reflected in the waterways below.

I would also like to thank the office staff, amongst them Tom and Maggie, (but there were at least two†other people whose names†I don't know) who dealt with my calls in an enthusiastic and friendly manner throughout the 8 cancellations and re-bookings!

My son and family in Melbourne, whose present this was for my 70th birthday, are also delighted that they could fulfill†this long-standing wish of ours, voiced on the many occasions when we saw a balloon gliding overhead.

Best wishes and keep†up the†excellent work!"

Mrs Dubravka Yarwood and Mrs Janet Henry.




"Dear Jules, On the morning of Saturday last, August 22nd, my wife and I took a balloon flight with Broadland Balloons, and I am now writing to say how very, very much we enjoyed this experience.
Everyone that we had contact with, from the person who answered my first telephone enquiry to the mini-bus driver who returned us to the launch site after landing, was extremely polite, pleasant and helpful.
I would like to make special mention of Dan, our pilot, whose competence and professionalism was, I felt, truly outstanding. We hope to be able to repeat the experience in a year or two's time. Once again, many, many thanks to you all. With kind regards"
Frank Lewis

"Hi Jules! A BIG Thank You to you and all the team for a terrific flight! As you know, we have long looked forward to going up in a balloon and the trip we took with Broadland Balloon Flights lived up to all our expectations! One of our friends who came with us only admitted to us after the flight that she had been more than a little anxious before arriving at the launch site. However, the pre-flight briefing, the pristine condition of the equipment and the total professionalism of the whole crew soon put her at ease. The flight was absolutely spectacular and the landing was outstanding! The pilot sat the basket down amazingly gently on a strip of land beside a cornfield without a single jolt or touching a strand of corn! The whole experience was such great fun and it is something none of us will ever forget."
Jozi and Cash"

You were all so very attentive. I thought it was marvelous how we could all get involved. We had just the best morning!"
Janice Plasted

"Hi Jules and the team
I just wanted to say a big thank you for the flight in Norwich last Sunday, in what was an amazing experience accompanied by your fantastic service made it a day to remember. The pilot was superb and the landing couldn't have been more perfect, it was such a shame to come down!! I will definately be recommending Broadland Balloons to family and friends."
Matt Street


"It was just amazing, having been a bit scarred about flying itís an experience Iím glad I have done and would have no hesitation in doing it again. Itís so quiet and calm up there. If anyone is thinking about doing it my advise would be donít think about it just do it! "
Jean Wilson


"It was just the most wonderful experience, the crew and pilot were fabulous! The whole experience was out of this world - just floating in the air.† We can't stop talking about it. "
Mr and Mrs Knights

"Within minutes of landing†I was calling†friends and family to express the†wonders of ballooning and recommending the experience as one of the joys of life. Thank you so much. "
Mr Chilton and family

"Hi, we went on this morning's flight from Norwich and we would just like to say 'Thank you' to Rob and Jules for making it a great experience and for a very professional service. It is an experience we are keen to do again in the future and would recommend to anyone. Thanks again "
Jill and Martin

"To the Broadland Balloons team, thank you for a wonderful flight on 13th July. It was a brilliant experience and one we intend to repeat with you soon! "
Jan and David Holdham

"Dear Dan, Jules, Sheryll and all at Broadland Balloon Flights, thank you very, very much for the wonderful trip we had on Monday 30th June.
We both thoroughly enjoyed the flight and would not hesitate to recommend it to anybody. "
Mr and Mrs Allen

"Dear Jules, As you already know the flight was purchased as a present for me to face my fear of hot air balloons. Never in my wildest dreams did I ever think I would be able to overcome this. I imagined I would just keep putting it off. That is until I spoke to you on the phone. Your love and passions of this is so very genuine, it fills even the most nervous person with the courage and confidence to be able to do it. The actual flight itself was amazing, the way the balloon quickly but gracefully lifts you so effortlessly into the air and once there it's like being transported into a different world. You forget about how high you are from the ground, the stillness and peace of being up in the sky is mesmerising.
Please also pass on my thanks to everyone in attendance on the flight day itself. So much hard work goes into making the passengers day so very special.
What a wonderful job you have, not only do you do something you love, but you also allow others to experience a new love. The love of being free, to be still and just float in the sky.
My very best wishes to you and my heartfelt thanks."
Cheryl Gilmour

"Dear Jules, Richard and the Broadland Balloon crew, A great big thank you for a most fantastic experience on Friday the 2nd May, we both really enjoyed ourselves. Malcolm told me to wrap up warm (being a chilly mortal) I certainly didn't need to as you don't feel the wind at all as you're traveling with it and the warmth from the burners is amazing. I also suffer from vertigo which worried me a bit but it didn't effect me at all in fact quite the opposite in fact, I was almost hanging out of the balloon to look at the glorious views, we've got a terrific video and some fantastic pictures, can't wait to see the one you took of us. The champagne at the end of the flight was an absolute treat.
Thank you all so very much for a fantastic and most pleasurable experience."
Julie and Malcolm David

"Hello Jules, Just a quick line to thank you and your colleagues for a fantastic trip on Sunday. As you promised, it was well worth the wait. Mum had a great time and was thrilled by the experience. As I had come to expect from my communications with you, the pilot and other staff were exceptionally professional and friendly - it's a shame more services don't take a leaf out of your book. That's how businesses get recommendations from their customers!
Thank you all for making sure it was the trip of a lifetime."
Lis Riley

"Dear Jules, You tried so hard to get me flying and today Sunday 4th I had the most amazing experience flying in the balloon. I shall be reliving every moment of it for ages.
Thanks to everyone involved, the pilot and ground crew, it was fabulous."
Joy Lambert

"Dear Jules, Richard and the Broadland Balloon crew
Can I please say a massive thank you for the amazing experience today! You know how desperate I was to fly and it surpassed all expectations with a wonderful morning from the second we stepped out of the car. The flight was incredible, of course, so gentle, and Richard's skill in landing us so well appreciated. Having seen how much hard work goes into the day can I please thank you all, you must be exhausted!
Thank you also for your time and patience and contacting me so promptly at the first opportunity. I know you must wonder why I was such a pain over it, but as for a lot of people it has been a lifelong ambition, and having celebrated my 50th last Christmas with the vouchers and looking forward to it since then I was becoming concerned that I may not achieve it.
I will still be a pain, no change there, but now, by telling anyone who will listen how much I enjoyed it and how brillant you all are and that I would recommend you unreservedly for their balloon flights and special experiences.
Many thanks again"
Di Pearce

"Hi Jules, just wanted to let you know that my balloon went up yesterday afternoon and it was fantastic!.
Please pass on my thanks to the pilot and all the crew Ö I was in the yellow balloon if that helps!
Thanks."
Matt Wilson

"To Jules and the rest of the gang, just wanted to day a Big Thank You to everyone concerned for my balloon ride Friday night. The whole thing was handled in a very safe and professional manner.
I had a fantastic time and experience and would definately recommend it to anyone.
Thanks again and I look forward to seeing the picture of us all in the balloon."
Rio Slater

"Jules, Thank you to you and all the crew for giving us such a wonderful experience on Sunday evening it was fantastic and can't wait to do it again.
The Champagne was good too!
Wishing you all many years of happy and safe flying."
Rosemary & Raymond Robinson

"Jules, just to say thank you very much for the experience. I celebrated my 70th birthday by flying with you and Richard on Friday 10th August at 6am. This was a present from my children, it was a great experience and has already been recommended to a friend who will be flying with you in the near future. I am sure she will enjoy the flight.
Once again thank you, I am sure my family will be flying with you again in the future. I am looking forward to receiving my photograph."
Michael Skelding

"Just a quick note to thank everyone for our fantastic experience last week (miraculous, more like, when you consider the weather and how short our stay was in Norfolk - having drowned at the Peter Gabriel concert at Blickling Hall the night before, we couldn't believe our luck when the clouds cleared on Sunday!
We had a lovely flight and we're looking forward to receiving our souvenir print. People could not have been more helpful to Ewan, and he loved every minute. Best wishes to you all,"
Lesley Mount

"Hi, I'd just like to say how much we enjoyed the balloon flight on Monday. I know of several other balloon companies and you are so much more reassuring than them. I would highly recommend you to others, and have.
Sean was our pilot and I thought he was excellent, his professionalism and interaction with the passengers was first class. Thanks once again for a truly memorable occasion."
Mr P Sumner

"We would just like to thank Richard and his crew for such a fantastic experience. We flew in the yellow balloon on Sunday afternoon. Everyone on board had such a lovely time. We now look forward to receiving our in flight photograph. Thanks once again."
John and Christine Richardson

"Thank you to all concerned in making our balloon flight such a memorable occasion."
Nora and Bob Ambroise

"Jules, I just had to write and say a big thank you to you and all concerned in making our balloon flight such a memorable experience. I would like to thank the pilot for his care and attention and also extend our thanks to the entire ground staff who helped make our evening special. This was a staff day out for some willing 'victims' at Saffron Housing Trust and your care and attention made it a success."
Keith Staines, Saffron Housing Group

"A sincere thank you to your team for our superb flight last night! We had a wonderful time. A thank you to Sean, an admirable job! "
Louise Franklin and James Bromley

"My dad and I had a fantastic flight with Broadland Balloons this summer. We were very impressed with the professionalism of the team and had a great evening floating over the familiar sights of Norfolk.
It was a great delight to see outstanding views out to sea, over a patchwork of fields and city landmarks from this comfortable and unique birds eye view.
The team put all our anxieties to rest, and once we were up, up and away, it was a totally relaxing and wonderful experience.
A treat for all ages, and a flight not to be missed! Thank you to all the team."
Lois Peeke

"I would like to say how much I enjoyed your balloon flight. I know my friend and I would definitely go up again. We would recommend it to anyone who hasn't been up and is thinking about it. The peace and calm up there is truly amazing, superb! "
Gillian Browne and Debbie Edwards

"Further to our recent balloon flight on Saturday, 19th November, we felt we must write and thank you for such a wonderful experience.
Firstly, we were both exceptionally impressed with the professionalism of your company. Although we were both initially nervous, we gained huge reassurance from the safety talk. Furthermore, throughout the flight we felt at ease and were therefore able to enjoy the full benefit of the experience.
We thoroughly enjoyed being able to recognise familiar landmarks during the flight, and the weather was ideal.
On landing the complimentary Champagne was the perfect finishing touch to an excellent afternoon."
Andrew & Debbie Dring

"We would like to express our special thanks to you and Richard for all the care and trouble you took in making the arrangements for our balloon flight with you last Tuesday.
Right from the first telephone enquiry it made you and your company a pleasure to deal with, which is a rare experience in this day and age. The flight itself was a thrilling experience that we shall never forget."
Graham & Les Dixon

"I feel I must write to say how courteously I was treated when I made my initial contact to book my balloon flight.
Everything was explained concisely, I was told I would receive my voucher the next day and I did. The service was prompt and friendly.
Thank you! I'm sure my flight will be as pleasurable as my treatment by the office staff."
Ivy Bryant

"My daughter and I enjoyed our flight with you so much on the 9th that we write to applaud preflight customer care; the ground team and the Captain in particular. Sean, the Captain, was impressive in the way he married attention to his checks, the handling of the balloon, and attending to the passengers."
Ken Sims

"Thank you very much for our balloon trip. Needless to say we were thrilled to be going up and thoroughly enjoyed the balloon experience. It was a dream come true.
We would like to thank the pilot for his care and attention and also extend our thanks to the ground staff who helped make our evening complete."
Mrs D Preece

"The sense of safety and security - from beginning to end - was wonderful. The dynamic of rehearsing and preparing for take off and landing was all equally enjoyable and, although vital and necessary, it all added to the fun and enjoyment of the overall experience.
Many thanks for being so good from start to finish - in all the planning, preparing, administration and the actual flight. A memory that will live with us for many years!"
Mr & Mrs J Hindmarsh

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